Privacy Policy
Last updated: December 2024
At Eulogya, we understand that you are entrusting us with deeply personal memories and stories during what may be a difficult time. We take this responsibility seriously and are committed to protecting your privacy with the utmost care and respect.
Information We Collect
Account Information: When you create an account, we collect your name, email address, and password (securely encrypted).
Eulogy Content: We store the stories, memories, and eulogy drafts you create using our service. This content is private to your account.
Usage Data: We collect information about how you interact with our service to improve your experience, including pages visited and features used.
Payment Information: If you purchase our services, payment processing is handled by secure third-party providers. We do not store your complete payment card details.
How We Use Your Information
To Provide Our Service: Your information enables us to deliver our AI-powered eulogy creation assistance and save your work.
To Improve Our Service: We analyze usage patterns to enhance our platform and make it more helpful during your eulogy creation process.
To Communicate With You: We may send service-related emails, such as account confirmations and important updates.
To Ensure Security: We use your information to protect your account and detect potential security issues.
Data Security
We implement industry-standard security measures to protect your personal information:
- All data is encrypted in transit using SSL/TLS encryption
- Passwords are securely hashed and never stored in plain text
- Our databases are protected with access controls and regular security audits
- We regularly backup your data to prevent loss
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Download your eulogies and content in a portable format
- Opt-out: Unsubscribe from marketing communications at any time
Data Retention
We retain your account information and eulogy content for as long as your account is active. If you choose to delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal purposes.
Third-Party Services
We use trusted third-party services to help provide our service:
- AI Processing: OpenAI for our AI-powered features (your content is processed but not used to train their models)
- Payment Processing: Secure payment providers for transactions
- Hosting: Cloud infrastructure providers with strong security practices
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email. Your continued use of Eulogya after such changes constitutes acceptance of the updated policy.